How can some people make a mistake year after year and then when they get caught, all of a sudden they realize that it was wrong? It's certainly quite convenient to admit their wrongdoings with such powerful apologies and promises to change! But pay close attention here... this is called bad behavior! When he or she knows not to do something, but does it anyway, this no longer falls under the mistake category. This is intentional and that person is just pissed about getting caught!

The skill of accountability is a tough one to master. Often it requires you to swallow your pride and other times it may make you feel uncomfortable for a moment. I guarantee it's worth it in the long run!